BACKGROUND:

Shory Insurance Brokers LLC understands that your privacy is important to you and that you care about how your personal data is used.
We respect and value the privacy of everyone who visits this website, www.shory.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. By using “Our Site” you agree that the current version of the privacy policy applies to your use of the website.

1. Definitions and Interpretation:

In this Policy the following terms shall have the following meanings:

2. Information About Us

Our Site is owned and operated by Shory Insurance Brokers LLC.

We are the Insurance Broker (Shory Insurance Brokers LLC), authorised and regulated by the Central Bank of the United Arab Emirates for insurance broking activity, under licence [287] and trade licence [CN-4315710]. Registered Address: 20th Floor Al Khatem Tower, Al Maryah Island, Abu Dhabi, UAE.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites.
Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. Credit/Debit Card Details & Personal Information Storage:

We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to third parties.

Additionally, debit/credit card details are not passed to third parties.

5. Data Privacy and Security:

We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies.

However, we cannot guarantee the security of any information that is disclosed online.

6. Third-Party Links:

Our Site may contain links to other websites. Please note that we are not responsible for the privacy policies of websites to which it links.

If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

7. Changes to Policies:

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards.
Therefore, customers are encouraged to frequently visit these sections to be updated about the changes on the website.
Modifications will be effective on the day they are posted.

8. Cookie Policy:

To ensure compliance with regulations, we use cookies to improve user experience, analyze site traffic, and customize content.
Users are informed about the use of cookies and their purposes. By continuing to browse the site, you agree to our use of cookies.

9. How Can I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

- Email address: [support@shory.com]
- Telephone number: [800 SHORY (74679)]

10. Copyright and Trademarks:

We (Shory) own or have the license to use the trademarks, logos, and service marks displayed on this website.
These may not be copied, shared, or distributed from Shory’s website without prior written permission.

11. Changes to this Privacy Policy:

We may change this Privacy Notice from time to time without notice or consent from you. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site. We recommend that you check this page regularly to stay updated.

We care about your personal data

Shory Insurance Brokers (“we, “us” or “our”) is a regulated entity by CBUAE (Central Bank of United Arab Emirates) and is an authorized insurance brokers company providing insurance products and services.

Protecting your privacy is a top priority for us. This privacy notice explains how and what type of personal data will be collected, why it is collected, to whom it is shared or disclosed and your rights in this regard.

Please read this notice carefully.

1. Who is the data controller?

A data controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. We are the data controller as defined by relevant data protection laws and regulation.

2. What personal data will be collected?

We will collect and process various types of personal data about you, as follows:

• Full name
• Age/Date of Birth
• Gender
• Address
• Contact details (e.g., email address and telephone numbers)
• Identification Document number (i.e., EID number, passport number)
• Identification Document
• Nationality
• Marital Status
• Driving license details
• Occupation
• Current employment information
• Previous employment information
• Dependents/Spouse/Partner/Family Details
• Signature

We will also collect and process “sensitive personal data” about you, for example, data resulting from medical reports or from death certificates, your medical claims history, details of physical and psychological health or medical conditions, credit/ debit card and bank account details.

3. How will we obtain and use your personal data?

We usually collect your personal information from you. We may also collect your personal data from:

• Our agents, and business partners;
• Medical providers;
• Loss adjustors or surveyors;
• People who are involved in a claim or assist us in investigating or processing claims, including third parties claiming under your policy, witnesses, and medical practitioners;
• Fraud prevention agencies;
• Search information providers;
• Your employer;
• Third parties who may be arranging insurance cover for a group that you are part of;
• Law enforcement;
• Dispute resolution, statutory, and regulatory bodies;
• Lawyers;
• Marketing List and Industry Databases;
• Publicly Available sources.

We will use your personal data provided to us for several purposes including but not limited to the below:

• For insurance contract administration (e.g., quotation, underwriting, and claims handling);
• For conducting market research and analytical purposes, and to assist us improving our processes, services, and products;
• To inform you about our events, services, products, and news; ▪ For fraud, money laundering, and terrorist financing detection and prevention; and
• To comply with any legal obligations.

We will inform you where we require your consent to process your personal data. Otherwise, we will process your personal data to meet our legitimate business interest or where it is needed to comply with a legal obligation. In addition, we may also process your personal data to enter a contract with you or to perform our obligations under an existing contract with you.

We will need your personal data if you would like to purchase our products and services. If you do not wish to provide this to us, we may not be able to provide the products and services you request, that you may be interested in, or to tailor our offerings to your requirements.

4. Who will have access to your personal data?

We will ensure that your personal data is processed in a manner that is compatible with the purposes indicated above.

For the stated purposes, your personal data will not be disclosed to any third party, unless we are in a contract with them which includes the Data Privacy clauses highlighting the local laws and regulations with respect to Data Privacy and Protection. We may also share your data with

• Public authorities;
• IT developer companies;
• Other insurers, co-insurers, re-insurers, and insurance intermediaries;
• Medical providers;
• Insurance fraud investigators;
• Screening providers; 3
• Banks

For the stated purposes, your personal Data will not be disclosed to any third party, unless we are in a contract with them which includes the Data Privacy clauses highlighting the local laws and regulations with respect to Data Privacy and Protection

We do not share your personal data with non- affiliated third parties for their own marketing use without your permission.

Finally, we may share your personal data in the following instances:

• In the event of any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including any insolvency or similar proceedings); and
• To meet any legal obligation, including to the relevant regulator if you make a complaint about the product or service we have provided to you.

The disclosure of personal data to these parties is done with the utmost care and due diligence to ensure that the protection and privacy of your data is maintained.

5. Where will your personal data be processed?

Your personal data may be processed inside UAE by the parties specified in Section 4 above, subject always to contractual restrictions regarding confidentiality and security in line with applicable local data protection laws and regulations.

6. What are your rights in respect of your personal data?

Where permitted by applicable law or regulation, you have the right to:

• Access your personal data held about you and to learn the origin of the data, the purposes and ends of the processing, the details of the data controller(s), the data processor(s) and the parties to whom the data may be disclosed;
• Withdraw your consent at any time where your personal data is processed with your consent;
• Update or correct your personal data so that it is always accurate;
• Request to delete your personal data from our records if it is no longer needed for the purposes indicated above;
• Request that your personal data will be restricted from processing in certain circumstances, for example where you have contested the accuracy of your personal data, for the period enabling us to verify its accuracy;
• Obtain your personal data in an electronic format;
• File a complaint with us and/or the relevant data protection authority;
• Object to us processing your personal data, or tell us to stop processing it (including for purposes of direct marketing).

7. How long do we keep your personal data?

We will retain your personal data for ten years from the date the insurance relationship ends unless a longer retention period is required or as permitted by law.

8. How often do we update this privacy notice?

We regularly review this privacy notice. This notice was last updated on May 2025.

9. How can you contact us

If you have any queries about how we use your personal data, you can contact us by email as follows:

Email Address: mfahad@shory.com