Best Insurance Companies in Abu Dhabi [2025 Expert Picks]

Last updated on : 09 Jul 2025
28 min read

1. Shory Insurance

Need a quick way to get the best car insurance in Abu Dhabi? Shory is the go-to platform to view and compare offers from leading UAE insurance providers in just moments.

  • Approved by the Central Bank of the UAE (License Number 287)

  • Covers personal insurance options like Car, Health, Home, and Pet insurance

  • Offers corporate services such as Travel Insurance for Agencies

  • Earned a 4.9-star rating on Google with more than 7,000 reviews

  • Ranked as the top insurance app on UAE’s App Store and Play Store

  • Delivers round-the-clock claim support

  • Covers assets worth over 50B+

Whether it's your first car or you're just renewing insurance, Shory provides upfront pricing tailored recommendations, and quick policy setup. No forms. No calls. Just convenience.

Why Choose Shory?

  • Online – Use your phone or laptop to get insured anytime.

  • Compare Leading Brands – Stop switching between multiple sites.

  • Cashback and Discounts – Save more than buying .

  • Trusted by Thousands – Real drivers real policies real savings.

  • Safe and Regulated – Approved by the UAE Central Bank.

Find Quick Quotes on Shory.com and make the move to online insurance now.

2. Abu Dhabi National Insurance Company (ADNIC)

 

Abu Dhabi National Insurance Company (ADNIC) has been a trusted name in insurance since 1972. The company has grown into a reliable multi-line regional insurance provider that serves both individuals and corporations throughout the Middle East and North Africa region.

ADNIC services offered

ADNIC has a complete range of insurance solutions that match different customer needs:

  • Motor Insurance - Their car insurance plans include Gold, Standard, and Third Party Liability options with coverage of up to AED 3,500,000 for third-party liability. You can customize your policy and get a replacement car while yours is being repaired.

  • Health Insurance - ADNIC has tiered medical insurance plans named Platinum, Gold, Silver, and Bronze with varying coverage limits from AED 250,000 to AED 5,000,000. The company partners with over 3,000 medical providers in the UAE and beyond.

  • Personal Insurance - Home insurance and travel insurance options ensure total protection for individuals and families.

The company provides specialized group medical insurance for organizations of all sizes, with customizable plans for employees and eligible dependents.

ADNIC company background

ADNIC made history as the first licensed insurer in Abu Dhabi back in 1972. The Central Bank of the UAE licenses the company, which trades on the Abu Dhabi Securities Exchange (ADX).

The company's headquarters sits in Abu Dhabi, with branches spread across all UAE emirates. ADNIC's financial strength shows in its ratings - an "A" from Standard and Poor's and an A (Excellent) from AM Best in 2022.

ADNIC claim process

You can easily file claims through several channels:

Motor insurance claims can be submitted by calling 800 8040, using the online portal, or visiting an ADNIC office. You'll need a police report, vehicle registration copy, driving license copy, and Emirates ID copy.

Medical claims under AED 2,500 take 7 working days to process. Claims over AED 2,500 need about 14 working days. Smaller claims accept scanned documents, while larger amounts require original paperwork.

ADNIC customer experience

State-of-the-art digital solutions make ADNIC's services easily accessible. The mobile app helps customers manage their medical insurance needs anywhere. You can reach ADNIC through WhatsApp (+97124080900), phone (8008040), or email (info@adnic.ae).

Customers praise ADNIC's expertise in understanding specific insurance needs and professional service. The company earned recognition with "Best Industry Call Center" and "Best Call Center" awards in 2022.

Ready to get complete coverage from one of Abu Dhabi's most trusted insurers? Get Insurance Quote from ADNIC today.

Daman Health Insurance

Daman Health Insurance stands as Abu Dhabi's largest health insurance provider and Dubai's third-largest, serving more than 3 million members throughout the UAE. This 17-year-old company has become the life-blood of UAE's insurance world through its vast network and innovative digital services.

Daman Health services offered

Daman provides a complete range of health insurance solutions that work for people and organizations alike. Their portfolio has:

  • Thiqa Program - A complete healthcare program exclusively for UAE Nationals and those with similar status in Abu Dhabi, managed by Daman since 2008

  • Abu Dhabi Basic Plan - A subsidized standard policy with different premiums based on age group and status for low-income expatriates

  • Enhanced Portfolio - Various customizable health insurance products ranging from low to high-end plans with modular benefits such as optical and dental coverage

  • Travel Insurance - Both inbound and outbound medical travel insurance options

Members can use Daman's network of 3,000 contracted healthcare providers throughout the UAE with direct billing services.

Daman Health company background

Daman (The National Insurance Company – Daman) started its journey in 2005 and began operations in May 2006 as UAE's first dedicated health insurer. The company altered the map in 2025 by expanding beyond health insurance and adopting a new legal name that showed its move into Property and Casualty Insurance.

PureHealth, the Middle East's largest hospital and health insurance group, now owns Daman, which was previously under 80% Abu Dhabi Government ownership with Munich Re holding 20%. The company runs its operations from Abu Dhabi headquarters, with the main office in the ADNEC area on Khaleej Al Arabi Street.

Daman Health claim process

Filing claims with Daman happens easily through several options:

Members can submit reimbursement claims through Daman's mobile app or their online account. The company allows 180 days from the service date to submit claims. Members need to provide a final itemized invoice with medical service details, payment proof, and medical reports for hospital stays.

Since 2017, Daman has linked policies to Emirates ID numbers. This improvement removed the need to carry physical insurance cards during treatment visits.

Daman Health customer experience

Digital innovation helps Daman improve its customer service. Their "Hayakom Thiqa digital branch services" lets members access all Daman's services online. A 24/7 customer call center and medical services authorization team support customers continuously.

All the same, customer reviews tell different stories. Some users praise Daman's knowledgeable staff and affordable plans. Others point out issues with claim approvals and medicine coverage.

Want specialized health insurance from UAE's leading provider? Get Insurance Quote from Daman today.

Al Wathba National Insurance Company

Al Wathba National Insurance Company (AWNIC) has served the UAE insurance market since 1996. The Abu Dhabi-based insurer runs on a solid capital base of 207 million AED with 20+ years of experience. Their reputation stands on reliable solutions and individual-specific service in multiple insurance categories.

Al Wathba services offered

Al Wathba gives complete insurance solutions to businesses and individuals:

Individual Plans:

  • Motor Insurance - Complete and third-party options with free roadside assistance

  • Home Insurance - Protection for residences and belongings

  • Travel Insurance - Worldwide coverage including medical emergencies

  • Visit Visa Insurance - Essential coverage for UAE visitors

  • Marine Insurance - Including yacht and jet ski protection

Corporate Solutions:

  • Fire & General Accident - Covering business premises and assets

  • Engineering - For construction projects and equipment

  • Oil & Energy - Specialized coverage for energy sector operations

  • Marine & Aviation - Protection for commercial vessels and aviation risks

  • Motor Fleet Insurance - Streamlined coverage for business vehicle fleets

Al Wathba company background

Al Wathba National Insurance trades publicly on the Abu Dhabi Securities Exchange. Sheik Saif Bin Mohamed Bin Butti Al Hamed's chairmanship has led the company to several prestigious awards. The Silver Sheik Khalifa Excellence Award in 2023 recognized their steadfast dedication to quality and operational excellence.

The UAE Central Bank honored Al Wathba's digital innovation two years in a row (2018 & 2019) with the "Excellence in Digital Transformation and Smart Services" award. The company's credentials include ISO certifications in Information Security, Environmental, and Quality Management Systems.

Al Wathba claim process

The company makes filing claims simple:

  1. Report incidents to police and get necessary reports

  2. Contact Al Wathba right away through their mobile app or call 600 54 40 40

  3. Submit required documentation (police report, vehicle registration, driver's license, Emirates ID)

  4. Track claim progress through digital platforms

Vehicle accident reports go through Dubai Police online services or through SAAED portal. The quickest way to process claims happens through their hassle-free system.

Al Wathba customer experience

The company puts customers first with state-of-the-art digital solutions. Their easy-to-use mobile app lets customers check policies, submit claims, get quotes, and receive insurance updates. Customer support stays available through multiple channels, with a 24/7 call center and business WhatsApp ready to help.

Their mutually beneficial alliances add extra value. The Etihad Guest Program rewards customers with 1 Etihad Guest Mile for every 2 AED spent on insurance policies. This mix of custom solutions, great savings, and excellent service makes Al Wathba stand out among Abu Dhabi's insurance companies.

Need reliable protection from a trusted local insurer? Get Insurance Quote from Al Wathba National Insurance today.

Orient Insurance Company

 

Orient Insurance Company stands as a premium provider in Abu Dhabi's competitive market with the highest A+ rating in the UAE insurance industry. This Al-Futtaim Group company is 41 years old and has managed to keep steady growth through its customer-oriented approach and strong financial foundation.

Orient Insurance services offered

Orient Insurance provides a complete range of insurance solutions:

  • Personal Line Insurance - Motor Plus (comprehensive vehicle coverage), life insurance, travel insurance, personal accident, and health insurance

  • Commercial Line Insurance - Property, engineering, marine cargo, liability, and specialized business coverages

  • Innovative Products - Credit Insurance, Event Cancelation Insurance, Professional Indemnity for Engineers, Medical Malpractice Cover, and Hotel Plus (multiline protection for hoteliers)

The company excels with specialized offerings like Gold Plus insurance for gold merchants and Freehold Property Insurance for property owners.

Orient Insurance company background

Orient runs with a paid-up capital of AED 500 million. The company holds a combined rating of 'A+' from Standard & Poor's and 'A Excellent' from AM Best—the highest rating in the UAE insurance industry.

The company is part of the respected Al-Futtaim Group and holds ISO 9001 certification for quality management. Customers can access services through branches in Abu Dhabi, Al Ain, Sharjah, Ras Al Khaimah, and its head office in Dubai.

Orient Insurance claim process

The claims process is simple:

  1. Report incidents immediately

  2. Submit required documentation (varies by insurance type)

  3. Track claim status online or via their customer service

Motor claim filing is easy through direct numbers or their online portal. Quick and fair settlement remains a priority, though each claim needs minimum processing time based on required procedures.

Orient Insurance customer experience

Customer satisfaction comes first through multiple service channels:

  • 24/7 customer care available via 800 674368 (ORIENT)

  • Digital platforms including website and mobile app

  • Branches in all emirates

The company wants to deliver "simplified professionally competent insurance service of the highest standard" and process claims "fairly and expeditiously".

Need premium insurance backed by the highest industry ratings? Get Insurance Quote from Orient Insurance today to get peace of mind and complete protection.

Sukoon Insurance (formerly Oman Insurance)

Sukoon Insurance emerged from Oman Insurance Company through a rebranding in January 2024. This UAE's largest publicly listed insurer maintains a strong presence in Abu Dhabi. The Arabic word "Sukoon" translates to peace of mind, which reflects their dedication to customer protection and security.

Sukoon Insurance services offered

Sukoon delivers detailed insurance solutions in several categories:

  • Life Insurance - Term life policies with AI-powered application processing to speed up approvals

  • Health Insurance - Plans with coverage from AED 150,000 to AED 5,000,000 including worldwide options

  • Motor Insurance - Full coverage and roadside assistance available 24/7

  • Home Insurance - Protection for homes and belongings with optional add-ons

  • Commercial Insurance - Coverage includes trade credit, marine and liability

Their Health Plus scheme features six different plans. These plans fit various budgets and needs, ranging from simple UAE coverage to worldwide protection.

Sukoon Insurance company background

This 49-year old insurance provider started as Oman Insurance Company in 1975. Mashreq Bank continues to hold majority ownership after the company's rebranding to Sukoon in early 2024. The head office sits in Deira, Dubai, with operations in all Emirates. Sukoon has earned trust in the UAE insurance market by serving more than 1.36 million insured members.

Sukoon Insurance claim process

Sukoon makes claim filing simple:

  1. Submit claim forms online through the mySukoon mobile app or website

  2. Drop off documents at any branch or through your broker

  3. Motor claims need just one call to 800 405 for 24/7 support

  4. Digital platforms let you track your claim status

Automation has helped cut motor claim processing time by 50%.

Sukoon Insurance customer experience

Sukoon embraces state-of-the-art technology with 25+ digital services. Their mySukoon app comes with fingerprint/Face ID access and one-click motor quotes. Customer feedback shows quick responses and smooth claim handling. The company achieved an 86% customer satisfaction rate in 2023.

Need an insurer with five decades of UAE market experience? Get Insurance Quote from Sukoon Insurance today.

Dubai Insurance Company

 

Dubai Insurance Company stands as the UAE's first local insurance company, dating back to 1970. This game-changer has shown remarkable growth. Their premium revenue jumped from under AED 20 million a decade ago to nearly AED 350 million by 2015.

Dubai Insurance services offered

The company's portfolio includes insurance products that serve both individuals and businesses:

  • Property Insurance - Protection for residential and commercial properties

  • Professional Indemnity - Coverage for professional service providers

  • Marine Insurance - Protection for maritime assets and cargo

  • Group Life and Medical - Detailed health and life coverage

  • Specialty Lines - Including credit and surety products

Dubai Insurance sets itself apart through mutually beneficial alliances with leading international reinsurers. These partnerships provide strong backing for all policies. Their partners include Germany's Hanover Re, France's SCOR and CCR, and Partner Re.

Dubai Insurance company background

His Highness Sheik Rashid Al Maktoum's decree established Dubai Insurance as a Public Shareholding Company. The company has managed to keep its strong market position for over five decades. They joined the Dubai Financial Market in 2000 and remain publicly listed.

AM Best, a global credit rating agency specializing in the insurance industry, gave Dubai Insurance an A- (excellent) rating with a positive outlook. This rating reflects their solid financial performance and strong underwriting profitability.

Dubai Insurance claim process

Customers can report claims through the dedicated helpline at 800 Dubins (382467) or email info@dubins.ae. This simple process helps address policyholder needs quickly.

The company serves customers from offices in Dubai and Abu Dhabi. Their Dubai head office sits on Al Riqqa Road in Deira, while their Abu Dhabi branch operates on Airport Road near Universal Hospital.

Dubai Insurance customer experience

Dubai Insurance delivers innovative solutions backed by decades of market expertise. Their extensive coverage options in various insurance lines give customers peace of mind.

The company's 50-year presence in the UAE market and steady financial performance make them a stable and reliable choice for insurance needs.

Need coverage from the UAE's first local insurance company? Get Insurance Quote from Dubai Insurance today.

Salama Islamic Arab Insurance

Salama Islamic Arab Insurance Company has led the way in Islamic insurance since 1979. The UAE's largest Shari'ah compliant Takaful solutions provider boasts a paid-up capital of Dh1.21 billion. This 45-year-old insurer protects over 450,000 customers and provides AED 10 billion worth of coverage, building a strong reputation in the process.

Salama services offered

Salama provides Takaful (Islamic insurance) solutions that fit different needs:

  • Health Takaful - Plans range from Essential Benefits Plan (EBP) with an annual claim limit of AED 150,000 to detailed international coverage with limits up to AED 2,500,000

  • Family Takaful - Life, education, and marriage protection plans that line up with Islamic principles

  • Employee Benefits - Group medical, death in service, and group personal accident coverage for organizations

  • Auto Takaful - Detailed vehicle protection based on Shari'ah principles

Salama has partnered with Abu Dhabi Residents Office to provide high-quality Takaful healthcare services to Golden Visa holders.

Salama company background

Trust and integrity are the foundations of Salama's operations. The company values operational excellence, customer focus, cooperation, accountability, and integrity. Their Takaful model lets policyholders collectively insure and be insured, while the operator manages contributions according to Islamic principles.

Salama claim process

Making claims with Salama is simple:

  1. Send completed forms by email based on insurance type - motorclaims@salama.ae for Auto Takaful, medicalclaims@salama.ae for Health Takaful, and lifeclaims@salama.ae for Family Takaful

  2. You can also register claims through their online portal

  3. Auto claims require police reports, so report incidents right away

Salama customer experience

Salama puts customer satisfaction first with multiple ways to get help. You can reach them at their toll-free number 800-SALAMA (800-725262) from within UAE or +971 4 3577000 from outside UAE. Their customer service team helps customers from 9 am to 6 pm, Monday to Friday.

Looking for Shari'ah-compliant insurance from the UAE's largest Takaful provider? Get Insurance Quote from Salama Islamic Arab Insurance today.

Union Insurance

 

Union Insurance Company ranks among Abu Dhabi's most innovative insurers. The company takes a tech-savvy approach with its mobile app and digital claim submission features. Their Dubai headquarters manages multiple branches throughout the UAE.

Union Insurance services offered

Union Insurance provides complete coverage for insurance needs:

  • Motor Insurance - Vehicle protection with easy claim processes

  • Health Insurance - Plans range from Essential Benefits Plan for Dubai residents to complete health solutions that give access to over 3,400 healthcare facilities

  • Travel Insurance - Protection for people traveling abroad

  • Home Insurance - Coverage for homes and belongings

  • Life Insurance - Several life protection plans though some ended in 2023

The company's commercial solutions go beyond personal insurance. They include property all risks, contractors all risks, and liability coverage that businesses need.

Union Insurance company background

This 25-year-old company started in 1998 and now operates with a paid-up capital of more than 330 million AED. The United Arab Emirates Insurance Authority licenses the company, which trades on the Abu Dhabi Securities Exchange.

Union Insurance stands out by creating a family-like culture. Their employees get specialized insurance training and opportunities to grow their careers.

Union Insurance claim process

The company makes filing claims simple through several options:

  1. Submit claims online through their website's "CLAIMS" section

  2. Upload documents electronically

  3. Track claim status using the Union Insurance mobile app

Health insurance customers need only show their Emirates ID at network providers to get direct billing services.

Union Insurance customer experience

Union Insurance uses digital innovation to make customer experience better. Customers can reach their toll-free service (800-UIC4U or 800-84248) anytime they need help.

The company offers more than standard service channels. Their BALSAM program provides special value-added services that cover areas standard health policies usually exclude.

Adamjee Insurance

 

Adamjee Insurance Company Limited (AICL) started its journey in Pakistan and now serves as one of the most important insurance providers in Abu Dhabi. The company's regional presence gives it a competitive edge. Adamjee brings decades of experience to UAE customers as one of the largest general insurance companies in its home country.

Adamjee services offered

Adamjee Insurance offers a complete range of insurance solutions:

  • Motor Insurance - Complete plans with roadside assistance through mutually beneficial alliances with service providers like Reco

  • Health Insurance - Tiered options (Silver, Gold, Platinum) with annual family limits and hospitalization coverage for sickness or accidents

  • Fire & Property Insurance - Protection for business premises and residential properties

  • Marine Insurance - Coverage for cargo and transportation risks

  • Miscellaneous Insurance - Including specialized products like Kidnap & Ransom, Professional Indemnity, and Product Liability

The company has created innovative coverage for Oil & Gas (upstream & midstream), Wind and Thermal Energy Risks. They have successfully taken a leading role in their home market.

Adamjee company background

Adamjee Insurance became a Public Limited Company on September 28, 1960, and is listed on the Pakistan Stock Exchange. The company's UAE operations run under Mr. Umar Mansha's chairmanship with Muhammad Ali Zeb as the Chief Executive Officer. Adamjee serves customers through its branches in Dubai, Abu Dhabi, and Sharjah.

Adamjee claim process

The claims process at Adamjee is simple:

  1. Report accidents to police and get necessary documentation

  2. Contact Adamjee via phone (+971 4 2039300) or email (CPC@adamjeeinsurance.com)

  3. Submit required documents including police report, vehicle registration, driving license, and Emirates ID

  4. Take vehicle to one of Adamjee's network garages for cashless repair services

Adamjee's dedicated Claims Settlement Center in Umm Ramool, Dubai handles motor claims.

Adamjee customer experience

Adamjee puts customer satisfaction first through multiple service channels:

  • Branch offices open Monday to Friday (8am-5pm)

  • 24/7 dedicated customer care for claims assistance

  • Roadside assistance available through WhatsApp (+971543096880)

  • A complete network of approved garages in emirates of all sizes

Whatever the insurance need, Adamjee's team of professionals ensures quick claim settlements and responsive service.

Zurich Middle East

Zurich Middle East, a division of a global insurance powerhouse with 140 years of experience, has served Abu Dhabi and the wider region for more than three decades. The company's customer-centric approach has earned them the Middle East Life Insurer of the Year award six years running. This achievement sets Zurich apart from other insurance companies in Abu Dhabi.

Zurich services offered

Zurich Middle East delivers insurance solutions that cater to individual and corporate needs:

  • Life Insurance & Protection - Term life policies and critical illness coverage protect against up to 34 critical conditions

  • Savings & Investments - Education savings plans, wealth accumulation plans, and retirement solutions

  • Employee Benefits - Detailed group savings and life insurance packages for businesses

  • YourCare Plans - Cancer coverage begins at AED 56 per month with optional benefits

The company provides Medical Second Opinion services without extra cost. Select policies include child cancer cover and funeral coverage.

Zurich company background

Zurich Middle East, a 30-year old regional presence, belongs to Zurich Insurance Group. This leading multi-line insurer serves customers across 200 countries with 63,000 employees worldwide. The company's Middle East operations protect 500,000 customers through 500,000 issued policies.

Zurich claim process

The claims process at Zurich remains simple and available:

  1. Customers can reach Zurich by phone (+971 4 363 4567) or email (benefit.claims@zurich.com)

  2. The process starts with your policy number, followed by required documentation

  3. Financial advisers can handle the claims process on your behalf

Zurich's track record shows they have paid 96% of life benefits claims and 94% of critical illness claims.

Zurich customer experience

The company welcomes digital innovation through their MyZurichLife app. Customers manage policies and access services instantly. Zurich's support team remains available through multiple channels, including their virtual assistant Aliyah.

Customers can send feedback or concerns to Zurich's dedicated complaint email (mecustomercomplaints@zurich.com) for quick resolution.

Takaful Emarat

 

Takaful Emarat, a 15-year old Shariah-compliant Life and Health Takaful Provider in the UAE, delivers cooperative insurance based on Islamic principles of mutual cooperation and shared contributions.

Takaful Emarat services offered

Health+ plans from Takaful Emarat provide detailed health insurance solutions with these benefits:

  • Premium medical coverage up to AED 1 million with worldwide protection

  • Prescription drugs coverage up to AED 15,000

  • Dental benefits up to AED 3,000 with direct billing at network providers

  • Up to 20 physiotherapy sessions annually

  • Optional optical coverage up to AED 1,500

Takaful Emarat's product portfolio includes life protection plans (fixed and decreasing term) among savings and protection products such as Growth Plan, Lifespan Plan, and Wealth Plan.

Takaful Emarat company background

Takaful Emarat operates under Shariah compliance with oversight from a dedicated Shariah Advisory Board. The company's core focus revolves around managing participants' financial security while adhering to Islamic principles. Their offices in Dubai (headquarters), Abu Dhabi, and Sharjah serve customers throughout the emirates.

Takaful Emarat claim process

Customers have multiple options to submit claims:

  1. Email submission based on insurance type

  2. Online portal registration

  3. Mobile app submission

Takaful Emarat processes over 80% of eligible health insurance claims within 48 hours. Their network includes more than 10,000 medical providers throughout the UAE and globally.

Takaful Emarat customer experience

The dedicated customer service line at 600522550 operates Monday through Friday from 9 AM to 5 PM. Recent upgrades to call center technology have improved call routing and quality significantly.

Customer feedback consistently highlights quick response times and effective resolution capabilities. Sam Jones, a satisfied customer, shared: "The service has been absolutely superb. Cannot recommend highly enough."

Arabia Insurance

 

Arabia Insurance Company started in 1944 and now has 80+ years of unmatched regional expertise. The company operates in 8 Arab countries, which sets it apart from other insurance companies in Abu Dhabi.

Arabia Insurance services offered

Arabia Insurance provides a range of protection solutions that work well for businesses and individuals:

Personal Insurance:

  • Home Insurance - Protection for your home against fire or theft

  • Life Insurance - Financial security plans that protect families

  • Medical Insurance - Healthcare coverage including chronic disease protection

  • Car Insurance - Detailed and third-party options with roadside assistance

  • Travel Insurance - Coverage during trips that includes canceled flights

Business Insurance:

  • Property & Casualty - Protection against business risks

  • Group Life Insurance - Benefits packages for employees

  • Motor Fleet - Coverage for company vehicles

  • Marine Insurance - Protection for maritime assets

Arabia Insurance company background

Arabia Insurance began in Jerusalem before moving to Beirut, and its legacy of trust spans eight decades. The company holds a B+ (Good) financial strength rating from AM Best and a "BBB" long-term credit rating. CEO Elie Khoury leads the company with state-of-the-art solutions while following their core belief that "insurance should never be a one-size-fits-all endeavor".

Arabia Insurance claim process

The company's website makes claim filing simple through its dedicated "Claim" section. You can submit claims online by adding your personal details, insurance information, and supporting documents. Branch offices in Abu Dhabi (971-2-674 4700), Dubai (971-4-228 0022), and Al Ain (971-3-764 1196) also accept claims directly.

Arabia Insurance customer experience

Arabia Insurance's success shows in their "10,000+ happily insured users". Customers praise their "exceptional fast service" and "professional management". Their tailored solutions have created loyal customers who say they "have been dealing with Arabia insurance for many years" and wouldn't switch to another provider.

Comparison Table

Insurance Company

Year Established

Key Services

Notable Features/Strengths

Claims Process

Customer Service Channels

ADNIC

51 years old

Motor, Health, Personal Insurance

- First insurer licensed in Abu Dhabi
- "A" rating from S&P
- Network of 3,000+ medical providers

Medical claims take 7-14 working days

- WhatsApp (+97124080900)
- Phone (8008040)
- Email (info@adnic.ae)

Daman Health

17 years old

Health Insurance, Travel Insurance

- Largest health insurer in Abu Dhabi
- 3 million+ members
- 3,000 healthcare providers

Claims must be submitted within 180 days

24/7 call center and digital services

Al Wathba

27 years old

Motor, Home, Travel, Marine Insurance

- AED 207M capital base
- Silver Sheik Khalifa Excellence Award 2023

Digital platforms enable online tracking

- 24/7 call center
- WhatsApp
- Phone (600 54 40 40)

Orient Insurance

41 years old

Personal, Commercial Insurance

- Highest A+ rating in UAE insurance
- AED 500M paid-up capital

Claims through online portal and direct numbers

- 24/7 customer care (800 674368)
- Digital platforms
- Branch network

Sukoon

48 years old

Life, Health, Motor, Home Insurance

- 1.36M+ insured members
- 50 years market experience

Motor claim processing time reduced by 50%

- mySukoon app
- Online portal
- Branch network

Dubai Insurance

53 years old

Property, Professional, Marine Insurance

- First local UAE insurer
- A- rating from AM Best

Claims via helpline or email

- Phone (800 382467)
- Email (info@dubins.ae)

Salama

44 years old

Health, Family, Auto Takaful

- AED 1.21B paid-up capital
- 450,000+ customers

Claims through online portal and email

- Phone (800-SALAMA)
- Email by insurance type

Union Insurance

25 years old

Motor, Health, Travel Insurance

- AED 330M+ paid-up capital
- 3,400+ healthcare facilities

Submit claims through app or online

- Phone (800-84248)
- Digital platforms

Adamjee

63 years old

Motor, Health, Fire Insurance

- Regional presence
- Specialized in Oil & Gas coverage

Claims Settlement Center handles processing

- Phone (+971 4 2039300)
- WhatsApp
- Branch offices

Zurich ME

Not mentioned

Life Insurance, Savings, Employee Benefits

- 96% life claims paid
- 500,000+ regional customers

Contact directly through phone/email

- Phone (+971 4 363 4567)
- MyZurichLife app

Takaful Emarat

15 years old

Health, Life Insurance

- Shariah-compliant
- 10,000+ medical providers

80% claims processed within 48 hours

Phone (600522550)

Arabia Insurance

79 years old

Personal, Business Insurance

- 80+ years experience
- B+ rating from AM Best

Submit claims through online system

Multiple branch offices with direct lines

Conclusion

Choosing the right car insurance in Dubai is more than just meeting a legal requirement, it’s about ensuring peace of mind, financial protection, and reliable support when it matters most. While there are several reputable insurers in the UAE, Shory stands out as the top choice for those who value speed, simplicity, and savings.

With its fully digital platform, competitive pricing, and access to quotes from leading UAE insurance providers, Shory makes finding and purchasing car insurance faster and easier than ever. Add to that a seamless claims process and a strong reputation for customer satisfaction, and it's clear why Shory is trusted by over hundreds of thousands drivers across the UAE.

For anyone seeking convenience, clarity, and control over their car insurance, Shory is the smart way forward.

Compare plans and get covered instantly at Shory.com

You should get quotes from multiple insurers get Insurance Quote to find the perfect coverage that matches your unique needs. The best insurance policy gives you complete protection and reliable service at an affordable price.

The success of your insurance coverage depends on understanding your policy details thoroughly. Review coverage limits, exclusions, and claim procedures early to secure your financial future and peace of mind.

To choose the right insurance company in Abu Dhabi keep a few key things in mind:

  • Their financial health and trustworthiness

  • Types of policies they offer

  • How fast and straightforward their claim process is

  • How well they assist customers and respond

  • Options like online tools for handling and renewing your policy

You can look up ratings from trusted groups like AM Best or Standard & Poor’s to judge how reliable they are. Websites such as Shory.com help make the process easier by letting you compare different approved insurers side by side.

Yes, Abu Dhabi provides many Shariah-compliant Takaful insurance plans. These plans follow Islamic financial rules and offer protection in areas such as:

  • Life

  • Health

  • Car insurance

Well-known companies like SALAMA Islamic Arab InsuranceTakaful Emarat, and other approved Takaful operators offer these plans. Platforms like Shory also show Takaful plans next to regular insurance options.

Most insurers in Abu Dhabi give people the option to file claims through various ways:

  • Websites

  • Apps on your phone

  • Calling or emailing helplines

  • Showing up at claims offices in person

To start a claim, you need:

  • Your policy ID

  • short explanation of what happened

  • Any supporting papers like receipts or official reports

With platforms like Shory leading the digital way, filing claims can feel simpler. Their support teams often walk people through each step.

In Abu Dhabi, health insurance plans can go from basic policies like the Essential Benefits Plan (EBP) to broader worldwide coverage options. Common plans often include:

  • Plans are divided into Silver, Gold, and Platinum tiers.

  • Coverage can be local or international depending on the plan.

  • Extra benefits may include dental, optical, or maternity services.

  • Takaful health plans follow Shariah guidelines.

Expats and families can use services like Shory.com to search for plans that match their lifestyle or meet visa needs.

Yes. Many car insurance policies in Abu Dhabi provide 24/7 roadside help either as a standard feature or an optional extra. These services might include:

  • Towing services

  • Jump-starting dead batteries

  • Fixing flat tires

  • Delivering emergency fuel

When you compare policies on platforms such as Shory, you can use filters to find providers offering roadside assistance.

Yes, Abu Dhabi has rules that make some types of insurance necessary:

  • Health insurance must be held by all residents living in Abu Dhabi.

  • Car insurance is needed to drive or register a car.

Other types, like home, travel, or pet insurance, are optional. These are not required by law but are useful to provide extra coverage or peace of mind.

Yes. Expats living in Abu Dhabi can buy insurance if they hold a valid UAE residency visa. Many insurance companies provide plans that suit expats and are available in various languages. Platforms such as Shory give quick quotes and let users compare policies to match expat preferences.

People living in Abu Dhabi can choose from different types of insurance such as:

  • Car Insurance (Comprehensive or Third-Party)

  • Health Coverage

  • Travel Policies

  • Home and Contents Protection

  • Pet Plans

  • Motorbike and Fleet Policies

You can buy these from the insurance companies or check different options using online tools like Shory.

To look at and compare insurance quotes:

  1. Fill in basic details like your vehicle information, trip dates, or healthcare needs.

  2. Check real-time quotes from leading UAE insurers using a comparison tool like Shory.com.

  3. Compare coverage options, benefits, and prices.

  4. Buy your policy online without dealing with any paperwork.

Yes, it is. Shory has authorization and regulation by the UAE Central Bank, which ensures all policies available on the platform come from approved and legal insurance providers across Abu Dhabi and the UAE.

Disclaimer: Shory aims to present accurate and up to date information, however we take no responsibility or liability for any errors or omissions in the content

Explore our insurance products at Shory, including Car InsuranceHealth InsuranceHome Insurance, Pet Insurance and Travel Insurance to find the best coverage for your needs.

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