Roadside Assistance Coverage In Car Insurance

Last updated on : 14 Mar 2024
3 min read

From flat tires to brake failures, the unexpected can happen at any time when you’re driving. Fortunately, roadside assistance coverage is not just a convenience; it's a lifeline for drivers who may have the need to get their cars supported roadside. This article explores the ins and outs of roadside assistance insurance coverage in the UAE, shedding light on its importance and the peace of mind it brings to drivers.

Understanding Roadside Assistance (RSA)

Roadside assistance is a staple feature in almost every car insurance plan in the UAE. Imagine finding yourself in the middle of nowhere with a malfunctioning gear shift mechanism. This is where RSA comes to the rescue. By simply calling your insurance provider's helpline, they will arrange assistance for you, even in remote locations. Whether your vehicle needs towing or refueling, RSA ensures you're covered, providing a safety net in unpredictable situations.

Coverage Provided under Roadside Assistance

RSA is a broad feature encompassing various scenarios, including:


Running out of fuel during unplanned trips? RSA allows you to request a refuel, especially when there's no gas station nearby.

Mechanical Breakdowns:

In the event of a breakdown, a quick call to your insurance provider can help you arrange a mechanic for analysis and repair.

Towing Facility:

Accidents happen, and if your vehicle is undrivable, roadside assistance covers towing to the nearest workshop for repairs.

Alternate Vehicle:

With a roadside assistance cover, you can ensure you're not stranded by making sure you have an alternate vehicle arranged in case of a breakdown.

Medical Assistance:

In case of an accident, your roadside assistance cover offers support to cover first aid for the drivers and/or passengers depending on the policy you choose.

On-Call Services:

A valuable feature, on-call services let customers access essential information when needed.

Replacement Keys:

RSA goes beyond vehicle immobilization, offering support if you're stuck due to lost car keys.

Things to Consider Before Getting Roadside Assistance Coverage

Before opting for RSA, you can consider a few crucial points listed below:

Age of the Vehicle:

Depreciation affects vehicles, and some insurers may be hesitant to offer RSA for older cars. Additionally, charges for older vehicles may be higher.

Number of Services:

Many insurance providers have a predefined cap on the number of services. Choose a package that aligns with your needs, considering the service limitations.


Roadside assistance is more than just a feature; it's a lifeline for drivers in unforeseen events. Choosing the right car insurance in the UAE, coupled with RSA, enhances your protection and allows you to navigate the roads with confidence. Drive fearlessly, knowing that help is just a phone call away.

Disclaimer: Shory aims to present accurate and up to date information, however we take no responsibility or liability for any errors or omissions in the content.